Our aim is to be an aligned and valued partner to your business. To do this we spend as much time as possible with your leadership teams and/or the appropriate people, spend time in your offices and generally immerse ourselves in your working practices to develop, in collaboration with you, bespoke programmes to fulfil your requirements.

We call this the ted 5 steps approach.

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We spend time with your business to understand your culture, understanding how your people work, what outcomes you want, your business language and processes.

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We develop in collaboration with you bespoke programmes to fulfill your requirements and add real value to your organisation.

We identify the appropriate format and method to apply the programme successfully to your business.

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We identify and put in place the most appropriate way for you to measure outcomes and outputs.

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We offer a follow up to assess with you that the programme developed is maintaining the desired outcomes.

Our expertise can be applied in a number of ways – the below may give you a taster of what these might be.


We can undertake specific assignments to address the current needs of your organisation.

You may want to use our bespoke consultancy services to:

  • implement a new initiative
  • review a particular process or policy
  • identify the root cause of an under-performing team
  • address a sensitive people issue


We can review your existing processes, practices, policies and performance and work with you to address any gaps that we identify.

Our Business Health Checks can cover the following areas:

  • Change programmes
  • Compliance
  • Health & Safety
  • Human Resources
  • Internal Communications
  • Operations including Lean/Systems Thinking
  • Recruitment
  • Sales


We can lead and/or support your organisation with business transformation programmes.

Through our network of associate consultants, we can help you to identify the root cause of under-performance, develop and embed tailored change programmes and deliver sustained improvements to your bottom line.


We can meet your interim management needs on a part-time or full-time basis to cover short term or longer absence of key people or to undertake specific assignments.

We can provide interim managers for the following functions:

  • Contact centres
  • Financial Planning & Analysis
  • Health & Safety
  • Human Resources
  • Internal Communications
  • Learning and Development
  • Operations
  • Programme/Project management

If your requirements are not covered under the above list, please let us know as we may be able to support additional functions through our extended network.


If you don’t need full-time, in-house support.

We can offer your business the flexibility of retainer services in the following disciplines:

  • Compliance
  • Health & Safety
  • Human Resources
  • Internal Communications
  • Recruitment

In addition to the above, we can also provide you with access to our network of consultants to discuss best practice and act as a sounding board for your issues, ideas and initiatives.